SHIPPING AND RETURNS
All Customers will be notified as soon as their order ships. Contact Us if you don't receive any updates.
Vasanti Cosmetics fulfills orders using UPS/UPS Mail/USPS/Amazon Logistics and Asendia International Priority.
Processing Time: Please allow 24 - 48 Hours after order receipt for your package to be shipped (business days only)
Free Shipping is only applicable to orders within North America (Canada and United States)
Free Shipping USPS Standard (3 - 5 Days)
|Only on orders over $29+|
|USPS Standard (3 - 5 Days)||
On orders under $29
|Asendia International Priority Airmail||
Flat Rate $9.99
All shipments outside of the United States and Canada, will be shipped through Asendia International Priority Airmail & Paired with USPS
Processing times will continue to be 24 - 48 business hours, however please allow up to 3 - 5 business days to receive a tracking number.
It usually takes 4-21 business days to arrive in your country however, in some instances, delivery may be delayed depending on your country's customs. Vasanti Cosmetics is not responsible for applicable customs fees, import duties, taxes, or any other charges. The customer is responsible for the charges, even if the shipment is refused upon delivery.
You may return or exchange items within 30 days of delivery for any reason you are dissatisfied. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund or exchange product within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund or new product more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
When returning or exchanging any part of your order, please include the invoice, noting the items being returned/exchanged and listing any items that should be sent in exchange. Please send returns to:
Vasanti Cosmetics Inc. (Returns)
7100 Warden Ave. Unit 8
Please Contact Us for assistance if necessary.